Give Your Remote Workers The Real-Time Data They Need To Succeed
Mobile technology has become the execution backbone for remote service personnel who depend on information for everything from the notification of real-time routing / service order changes to the confirmation of each stage required in changes to a service billing cycle. The investment in the mobile technology that enable these benefits is clear, but the required support platform needed to keep your team operational sometimes is not.Focus On The Customer, Not The Hardware
Field service personnel now contend with everything from smart-phones, wireless scanners, mobile printers, handheld devices, and ruggedized laptops. To deal with this wide array of equipment, they have become pseudo experts on resolving common issues with their mobile devices in the field, taking them away from their customer support and revenue generating ‘day job’.
Identify and Resolve Hardware Problems From The Console
Now you can support them remotely, so they can do their jobs. AirWatch™ Mobile Device Management console allows you the tools necessary to resolve issues with their technology from a remote technology. AirWatch™ is optimized to manage these tools in a variety of bandwidth conditions, from GPRS to 3G, and CDMA, and 802.11x communication protocols so you can manage these remote devices no matter where they are.
AirWatch™
- Provides the toolkit needed to centrally support remote workers, including remote control, screen capture, device messaging, device OS & file system management
- Provides the simplified architecture to deploy device software updates to one or many devices, including windows registry / settings updates, OS upgrades and third party software products upgrades
- Guarantees network security and compliance with Sarbanes-Oxley and the Payment Card Industry initiatives
- Eliminates resource drain on internal support and IT professionals through comprehensive provisioning and monitoring tools
- Reduces the cost and effort to support applications running on mobile devices
Your field-team represents your brand to your customers, let AirWatch™ focus on the hardware so they can focus on what's important.
