Wireless and Mobile Applications Have Proven Their Value in Today’s Wire-Free Enterprise.
A multitude of devices, from laptops to ruggedized handheld computers and smart-phones, have gone from being a niche aspect of IT support to a mission critical function in running most businesses. IT support organizations have lacked the tools to provide a similar support experience for their mobile users that have been ubiquitous for wired computers over the last two decades.Industry Leading Mobile Asset Management Console
AirWatch™ Mobile Asset Management console now changes that dynamic. AirWatch™ tracks each mobile device and its operational status, automatically providing full enterprise asset visibility at any time. Historical trends from device location, device memory status, battery life, CPU usage and active processes allow unprecedented analytical ability to resolve issues quickly and efficiently.
Real-Time Tracking and Remote Device Control
AirWatch™ Mobile Asset Management also provides real-time tools to centrally support remote users and track the mobile devices that allow those users to do their jobs. AirWatch™ allows multiple remote support teams to interact with mobile users real-time, allowing support users to either view all actions on a device or to take control of that device remotely. Interactive user support for problem resolution or on the job training provides support where and when the user needs it.
Mobile Asset Managment Benefits:
- Advanced provisioning capabilities allow OS updates, windows registry settings, WLAN profiles, and / or 3rd party updates to be easily created, scheduled, deployed, and backed out if needed to 1 or many devices
- Device status information, such as network statistics / connection, battery strength, CPU usage, memory usage, and running processes may be viewed real-time or historically to have a complete understanding of device state at all times.
- ‘Golden Image’ definition allows the console to ensure that all configurations, OS updates, and application updates remain consistent across all devices automatically, ensuring that devices returned from break-fix processes operate correctly.
