Web based and Multi-tenant Architecture
AirWatch is Web based so you have the option of letting us host the system for you in Software as a Service (SaaS) mode. With this approach, any device with an Internet connection can provide you with a single, integrated, real-time view into your fleet of mobile devices and your wireless infrastructure.You can also safely host the solution inside your own firewall. You also have the option of starting with one model and transition to the other on a timeline that works best for you and your team.
True Scalability
In addition to being Web-based, AirWatch is also highly scalable and designed to manage large number of access points and mobile devices and access points. This industry-leading scalability was the number one criterion of our very first customer: Ourselves.That's right. AirWatch was borne out of our own need to successfully manage our WiFi Hot Spot business, which provides WiFi coverage to 6,000 different locations with 30,000 access points with over 17 million mobile connections established last year alone.
Our own, first-hand experience using AirWatch demonstrates it can easily scale to track, monitor and manage tens of thousands of devices without any impact on your organization.
AirWatch's Ease of Use
We know end users don't always understand or appreciate the technology required to make their mobile devices work. They just want them to work. So our team lives by the adage “It takes a great deal of technology to create the illusion of simplicity.”The result is functionally robust software that is also incredibly easy to use—it's designed to detect, address and minimize issues before they impact the end user and even your own help desk.
Remain Our Own Single Largest User
Because we use AirWatch every day, we have continual access to our own in-house users group. Our network engineers and help desk representatives from our Hotspot business work within the same four walls as our AirWatch software and network engineers. This proximity to each other provides the AirWatch team invaluable feedback on ways to make the software more intuitive, easier to use and more effective.Secure, User-managed Access for Your Business Partners
The AirWatch solution's multi-tenant architecture enables you to better leverage the expertise of your software and hardware providers, third-party consultants and others. AirWatch allows for simultaneous, real-time, remote-controlled participation of your various vendors in trouble-shooting sessions on a mobile device or access point. This functionality leads to faster, more efficient resolution of issues—often before they impact the end user. Only AirWatch provides this type of secured third-party access.AirWatch's Unique Architecture Drives Wide Spread Adoption
Our Web-based and multi-tenant architecture allows for wide spread adoption of the AirWatch platform. It is quickly becoming the solution of choice not just for the retail, field service, hospitality, distribution and government industries, but also for hardware manufacturers, hardware resellers, software vendors and break fix operations looking to differentiate themselves.As a result, AirWatch's ever-expanding user community is evolving into a rich, diverse ecosystem, which is constantly driving and reinforcing better solution performance, not to mention a shared domain expertise and knowledge base.
AirWatch also provides today's businesses with a truly quantifiable value—reducing support costs across the board, including the costs associated with mobile devices sent in for service just to have no issue found.