Enterprise Device Management for iPhone

AirWatch lets you track, monitor and manage your entire fleet of iPhones, along with all other mobile devices deployed across your enterprise.

Web-based, functionally robust and easy-to-use, this enterprise-wide solution provides you with a single, integrated view of all your organization’s iPhones, resulting in increased IT efficiencies, reduced IT support costs and an improved support experience for corporate iPhone users.

This highly scalable solution also provides unparalleled flexibility by offering three different delivery options, ensuring all IT environments have access to AirWatch’s industry-leading functionality:

Software as a Service (SaaS)
Software deployed behind your corporate firewall
Dedicated software appliance

iPhone Centralized Deployments
AirWatch provides you with the utilities for supporting both large- and small-scale enterprise iPhone deployments. When rolling out large numbers of iPhones across different regions, business divisions and units, AirWatch streamlines the authentication, data integrity and encryption processes by leveraging digital certificates and assigning each device the correct group and server codes.
AirWatch simplifies the deployment process through:
- Asset discovery
- Secure device certificate enrollment
- Initial device settings configurations
AirWatch Benefits:
- Entire deployment process streamlined, decreasing the amount of IT resources needed
- Reduced time and labor spent on setting up and pushing configurations to individual users
- Proactive, system-guided end user enrollments require significantly less IT oversight
iPhone Asset Management
AirWatch’s web-based console provides you with a single, consolidated view for managing all deployed iPhones, along with all other mobile devices and assets. By leveraging SMS and Apple Push Notification Service, AirWatch can collect real-time data on your entire fleet of iPhones.
With AirWatch you can:
- Capture a real time snapshot of all your iPhones
- Group devices automatically by region, division, office location or device attributes such as OS version or security profile
- Collect information on each device including owner info, model number, OS version, location and phone number
- Track device health statistics such as battery life, memory, network info and signal strength
- Generate device summary reports to view your entire fleet of iPhones or specific metrics on individual devices
- Wipe lost or stolen devices in real time
AirWatch Benefits:
- More exacting management of all your iPhone assets—the device itself, the OS and any applications
- Reduced time and effort required to manage your growing fleet of corporate iPhones
- Improved end user support experience through the analysis of both historical and real-time data on an individual device and on the entire fleet
iPhone Over-the-Air Enrollments
AirWatch allows Enterprise IT to securely and remotely OTA enroll iPhones, in any number. During this enrollment process, AirWatch streamlines iPhone activation by allowing users to easily gain secure and remote access to Microsoft Exchange, enterprise mail, calendar and contacts, secure wireless networks or corporate VPN connections.
AirWatch supports the Simple Certificate Enrollment Protocol, also known as SCEP. With this protocol, which simplifies certificate distribution for large-scale deployments, AirWatch automatically provides corporate iPhone users with secure access to corporate services.

AirWatch Benefits:
- Automated iPhone enrollment process ensures accuracy across the deployment, requires fewer IT resources and provides your IT team with comprehensive reports for better oversight
- Unlimited scalability of device management solution ensures all deployments, regardless of size, realize the benefits of the automated enrollment process
- Significant reduction in the time and effort required to integrate an iPhone into the corporate infrastructure
iPhone Over-the-Air Configurations
AirWatch lets your corporate IT department quickly and securely OTA configure settings for a mobile device fleet of any size. Using configuration profiles, which are XML files containing device security policies and restrictions, AirWatch quickly loads settings and authorization information onto a device. AirWatch can encrypt and sign all configurations profiles so you can manage access to a specific device and ensure that no one can remove, alter or share any aspect of the profile settings.
When setting up the profiles, IT has the option of creating a ‘Golden Image’ profile, which AirWatch automatically sends to each device when it first checks in, ensuring consistency across settings.

Additionally, AirWatch lets your IT team perform the following:
- Adjust Microsoft Exchange and LDAP settings
- Control device pass code settings
- Adjust WiFi or VPN settings
- Set up and deploy device restrictions, based on corporate policies or the device user’s role or job function, including:
  - Installation of unauthorized applications
  - Camera use
  - Internet access
AirWatch Benefits:
- Easy-to-deploy configuration settings require fewer IT resources to implement
- Automated process ensures network settings are both compliant and accurate
- Remote management of profile settings ensures accuracy and improves the end user support experience
iPhone Device Security
AirWatch ensures your company iPhones operate securely within your enterprise by protecting both the device and data. As an added level of security, AirWatch can wipe a device remotely using Microsoft Exchange 2003 or 2007 and restore it to factory defaults.
AirWatch ensures device protection through active tracking of the following:
- Pass code expiration
- Pass code history
- Pass code strength
- Failed pass code attempt lock-out with the maximum number of attempts help-desk defined.
AirWatch ensures data protection by:
- Remote wipe
- Local wipe
- Remote encryption of configuration profiles
AirWatch Benefits:
- Sensitive business and personal data secured
- Flexibility in accessing the device
- Ability to leverage industry protocols to encrypt and protect data
iPhone Security by Location, Role and Function
AirWatch not only secures at the individual device level, but also by location, role and function, providing hierarchical iPhone security access for all location groups. The solution’s flexible structure lets you define and determine access at both the company and division levels as well as within and across geographies. Secured access for third-party device support organizations as well as third-party application providers is also available. Finally, AirWatch provides your IT team with standard roles for easy implementation and granular control when customization is required.
AirWatch Benefits:
- Flexibility in managing devices access across geographic or business functions
- Granular control of policies
- Multiple tiers of device access for support organizations
- Third-party access for those with approved capabilities
iPhone Policy Enforcement
AirWatch can securely enforce corporate IT iPhone policies and restrictions on employee iPhone usage. AirWatch integrates with the device’s extensive configuration settings, allowing IT administrators to control user policies easily.
AirWatch enforces the following policies:
- Restrict access to explicit media downloads
- Restrict access to Safari
- Restrict access to YouTube
- Restrict use of the camera
AirWatch Benefits:
- Restricting access to the iPhone’s non-business features helps improve mobile worker productivity
- IT resources required for oversight of enforcement significantly reduced
- Automated enforcement of corporate and IT policies mitigates risk—both business and legal
iPhone GPS Tracking and Bread Crumb Mapping
AirWatch provides capabilities to GPS track each iPhone’s real-time location, displaying location details on the web-based console. AirWatch also collects an iPhone’s GPS breadcrumbs giving you a historical record of the device’s locations in any defined timeframe. You can also assign iPhones to specific groups—such as business unit, division, geographic region, job function or OS version—for simplified tracking.
- Collect real–time GPS device information when utilizing the AirWatch iPhone app
- Leverage the AirWatch console to request current device location for an individual device or entire device groups
- Track historical breadcrumbs to audit routes, deliveries or appointments
AirWatch Benefits:
- Gain real-time oversight of your mobile work force
- Improve customer service by immediately redirecting your nearest available mobile worker to where they are most needed
- Mitigate business and legal risk by systematically auditing the historical locations of
  your mobile work force as needed
iPhone Device Grouping and Bulk Management
AirWatch enables your enterprise IT team to quickly and securely manage large iPhone deployments. AirWatch allows administrators to create device groups based on user roles, locations and desired settings to which individual devices can be easily associated. Using configuration profiles, AirWatch can quickly load settings to an individual device or an entire device group.
With AirWatch you can:
- Group devices to manage large device deployments
- Create libraries of device configuration profiles and templates for each desired role and security group
- Quickly assign and OTA deploy configuration profiles and security settings to individual devices or entire device groups
AirWatch Benefits:
- Improve your IT’s response time and overall efficiency rates
- Streamline configuration deployments and updates, saving both time and money
- Help improve worker productivity by decreasing device set-up time
iPhone Intelligent Notification and Reporting
AirWatch’s robust reporting portal generates a wealth of actionable, results-oriented device management reports, which you can easily format to meet your business’ specific needs. This reporting portal provides you with multiple levels of access and report formats, including:
- OEM
- VAR
- Internal IT
- Internal user
In addition, the reporting portal offers flexible and easy customization based on:
- Desired data points
- Date ranges
- Format preferences
Using CSV, XML, PDF and XLS file formats, you can easily download report data directly to your desktop. AirWatch can also distribute device reports automatically to IT defined lists, streamlining both departmental and cross-departmental communications and issue resolution.

AirWatch Benefits:
- Improve oversight of all devices, users and device usage
- Facilitate communication, visibility and issue resolution within and across departments through automated report distribution
- Achieve greater IT and end user accountability
iPhone Remote IT Support Capabilities
Collectively, AirWatch’s comprehensive mobile device management functionality provides corporate IT departments with the tools necessary to support your enterprise’s growing fleet of iPhones at both the group and individual device level.
AirWatch positively impacts your IT budget, increases IT efficiencies, reduces IT deployment and support costs and improves the support experience for corporate iPhone users. AirWatch is mobility simplified.

AirWatch Benefits:
- Increase IT efficiencies
- Reduce IT deployment and support costs across all mobile devices
- Improve mobile worker productivity
- Enhance overall support experience for corporate iPhone users