AirWatch Appoints Rick Franke to Lead Professional Services Organization

ATLANTA – May 31, 2011 – AirWatch, a global leader in enterprise-grade smartphone and mobile device management (MDM) software, today announces the appointment of Rick Franke to lead the company’s growing professional services team. In this role, Franke will be responsible for the successful delivery and ongoing support of AirWatch’s MDM solution to the company’s global customer base, which now numbers more than 1,000.

Prior to joining AirWatch, Franke served as Manhattan Associates’ (NASDAQ: MANH) senior vice president, Professional Services, responsible for all software delivery and consulting services for this $295 million supply chain solution company. Franke joined Manhattan Associates in 1997 to help develop the services practice. During his tenure, services revenue grew from approximately $14 million annually to $175 million annually, with the professional service organization growing from approximately 40 to 540 members.

Prior to his tenure at Manhattan Associates, Franke held management-consulting positions at Kurt Salmon and Associates and HNC Software’s retail division. He received his MBA from Emory University and bachelor of science degree in industrial and operations engineering from the University of Michigan.

“Looking at AirWatch, I see a company leading the MDM market in security, delivery options, architecture and large-scale implementations. The solution easily scales from SMBs to Fortune 50 companies deploying in excess of 100,000 devices. I am confident I am joining the industry’s leader in secure MDM,” said Rick Franke.

“At AirWatch, we say enterprise mobility feels like ‘death by a thousand cuts,’ so it’s critical we not only provide software that’s easy to use and maintain, but also make sure the installation process is successful—the software is delivered on time, on budget and exceeds our customers’ expectations every time,” says John Marshall, AirWatch’s CEO. “Rick’s management acumen and proven experience, combined with our outstanding professional services teams, means we can continue to deliver for our growing customer base, which added more than 150 companies in the last quarter alone.”

AirWatch’s professional services team possesses the necessary technical skills and industry experience to manage and support the implementation of the company’s mobile device management solution as well as customers’ ongoing use of the system. This experience and knowledge has been successfully applied to both large and small organizations in the financial services, retail, healthcare, government, transportation, distribution, field services, hospitality and manufacturing industries.

To implement the world’s most secure MDM solution, AirWatch’s professional services and technical support teams possess deep domain expertise and proven experience in the following:

  Integration to various on-site and cloud-based certificate authorities/PKIs such as Microsoft ActiveDirectory Certificate Services and VeriSign MPKI
  Secure enrollment via SCEP and dual-factor authentication using tokens
  Enterprise application deployment, version updates and data loss protection
  High availability solutions architected to meet disaster recovery requirements
  Global integration to multiple LDAP, AD or authentication and security infrastructures
  Email integration to Exchange, BPOS-D, Office365, Google Apps for Business and Lotus Notes
  Access restriction to email and internal resources based on compliance policies
  Telecom cost control through proactive alerting and policy management for roaming and data use
  Rugged mobile deployments across Windows Mobile platforms and manufacturers
  Cross-platform implementations utilizing iOS, Android, Blackberry, Symbian, Windows 7 and Windows Mobile
  Standard or customized training and support options

AirWatch’s professional services team can support installations of any size, with the services tailored to meet the specific needs of each client. The AirWatch solution is easy to install, often taking only a few days to get an organization up and running. These streamlined implementations are possible because of the solution’s inherent design as well as the company’s methodical approach to implementations.

About AirWatch

AirWatch is the global leader and innovator of enterprise-grade smartphone security and mobile device management solutions. Positioned in the Leaders quadrant of Gartner, Inc.'s Magic Quadrant for Mobile Device Management Software 2011, AirWatch helps to deploy, secure, track and manage an enterprise's entire fleet of Android, Apple iOS, Blackberry, Symbian, Windows Mobile and Windows 7 devices. In October 2011, Info-Tech Research Group listed AirWatch as a “Champion” in the firm's Mobile Device Management Vendor Landscape and also listed it as the “best bang for your buck” through its Value Score, which indexes each product offering and business strength relative to their price point.

AirWatch offers the industry's most scalable and flexible deployment options with Software as a Service (SaaS), appliance or on-premise solutions. SaaS pricing starts at a $4 per month per device. Appliance pricing starts at a one-time fee of $5,000 for the hardware and includes a one-year warranty. On-premise pricing starts at a one-time fee of $50 per device.

An award-winning company, AirWatch has more than 2,000 customers in the retail, financial services, healthcare, government, distribution, education, hospitality, manufacturing, telecommunications and transportation industries. For more information, visit www.air‐watch.com.

© 2012 AirWatch, LLC. All Rights Reserved. AirWatch™ and the AirWatch logo are trademarks of AirWatch, LLC. Android is a trademark of Google Inc. Apple and iOS are trademarks of Apple Inc. Blackberry is a trademark of Research In Motion Limited. Symbian is a trademark of Nokia. Windows Mobile and Windows Phone are trademarks of Microsoft. All other brands and trademarks mentioned in this press release are the property of their respective owners.

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