Partner Definition
Referral Partners are organizations that may or may not have a strategic presence in the enterprise mobility marketplace. AirWatch Referral Partners identify new opportunities and are compensated for their involvement in the selling process. All business is sold through AirWatch with the referring partner receiving a commission upon AirWatch receiving payment from customer. Fees: $0.
Partner Benefits
AirWatch Referral Partners receive access to marketing and training materials, partner webinars and access to our library of product videos and documentation through the AirWatch Video Portal. Referral Partners also benefit from an AirWatch Partner Operations Specialist resource.
Partner Responsibilities
| Responsibility | Partner | AirWatch |
|---|---|---|
| Generate qualified leads | yes | no |
| Sell AirWatch subscriptions, licenses and services | no | yes |
| Deliver solution hosted from AirWatch’s hosting environment | no | yes |
| Deliver solution on–premise using customer’s infrastructure | no | yes |
| Deliver appliance-based solution | no | yes |
| Maintain customer relationship | no | yes |
| Resolve customer support incidents – Severity Levels 1, 2, and 3 | no | yes |
