Partner Definition

Reseller Partners are organizations that have a strategic presence in the enterprise mobility marketplace.  AirWatch Reseller Partners identify new opportunities and are compensated by purchasing the AirWatch solution and services at a discounted margin from MSRP and selling at a partner defined price point.

The AirWatch Reseller Program provides three tiers commensurate with a partner’s commitment to positioning AirWatch in the marketplace. Partners start the program as a “Registered” partner and their status will change annually based on performance and meeting revenue, sales and training requirements. Fees: $2,500.

Partner Benefits

AirWatch Reseller Partners benefit from access to marketing and training materials, webinars and product videos and documentation through the AirWatch Video Portal. Reseller Partners receive AirWatch onsite training classes and 15 professional services hours. An AirWatch Partner Operations Specialist or Channel Account Manager (if applicable) is available as an additional resource.

Partner Responsibilities

Responsibility Partner AirWatch
Generate qualified leads yes no
Define pricing for AirWatch subscriptions, licenses and services yes no
Sell AirWatch subscriptions, licenses and services yes no
Maintain AirWatch sales and technical training requirements yes no
Deliver solutions hosted from AirWatch’s hosting environment no yes
Deliver solution on–premise using customer’s infrastructure no yes
Deliver appliance-based solution no yes
Maintain customer relationship yes no
Resolve customer support incidents – Severity Levels 1 and 2 yes no
Resolve customer support incidents – Severity Level 3 no yes
Resolve partner support incidents – Severity Level 3 no yes

Partner Incentives

Incentives Registered Premier Elite
Sales Materials yes yes yes
Sales Webinars yes yes yes
Technical Webinars yes yes yes
Basic Professional Services Package yes yes yes
Video Portal yes yes yes
Partner Logos with Status Level yes yes yes
Demo Environment yes yes yes
Branded Demo Environment no no yes
AirWatch SaaS Subscriptions for Internal Use 25 25 50