Service Provider Partners are organizations that currently deliver mobility solutions to their customer base. AirWatch Service Provider Partners maintain control of their environment within the AirWatch hosted infrastructure and are providing their customers with mobile device management as a managed service. This solution can be “white-labeled” or rebranded by the partner to maximize brand recognition. Fees: $5,000.
AirWatch provides Service Provider Partners with enhanced benefits, including a dedicated AirWatch Channel Account Manager, onsite training classes and an Advanced Service Pack with 40 hours of professional services support and/or training. Service Provider Partners also receive marketing and training materials, webinars and video portal access to an extensive collection of product videos and technical documentation.
|Generate qualified leads||yes||no|
|Define pricing for AirWatch subscriptions and services||yes||no|
|Sell AirWatch subscriptions and services||yes||no|
|Maintain AirWatch technical training requirements||yes||no|
|Deliver solution hosted from AirWatch’s hosting environment||yes||no|
|Manage customers and devices in the AirWatch console||yes||no|
|Maintain customer relationship||yes||no|
|Resolve customer support incidents – Severity Levels 1, 2, and 3||yes||no|
|Resolve partner support incidents – Severity Level 3||no||yes|