Complete Mobility Management Solutions for Apple iOS

AirWatch provides complete mobility management solutions for iPhone, iPod touch and iPad enterprise deployments. Operating system versions supported include: Apple iOS 4, 5 and 6.

Enrollment

Enrollment

  • Activate Apple iPad, iPhone and iPod devices wirelessly without iTunes
  • Support enrollment via the Simple Certificate Enrollment Protocol (SCEP)
  • Enroll devices via web portal, email, SMS or AirWatch agent (available in the App Store)
  • Authenticate users via basic or Directory Services-based authentication (AirWatch supports AD/LDAP/Domino, SAML, tokens and proxies)
  • Register Apple devices in bulk or allow users to self-register their device
  • Define approved OS versions, models and max number of devices per user

In order to manage iOS devices, enterprises need to obtain an SSL certificate from Apple to install with the AirWatch software. This certificate enables secure communication between AirWatch and the Apple Push Notification service used for MDM. Generating an APNs certificate using AirWatch is quick, simple and free. Watch the video on how to generate your APNs certificate.

Security

Security

  • Enforce a complex passcode with history, expiration and grace periods
  • Enable hardware-based encryption by turning on data protection
  • Restrict the use of Siri, Passbook, Shared Photo Stream, camera, Safari and other apps
  • Define browser settings, whitelist/blacklist sites or use kiosk mode
  • Detect compromised (jailbroken) devices and protect corporate assets
Configuration

Configuration

  • Install and remove certificates for secure access to Email, Wi-Fi and VPN
  • Provision user credentials and settings for EAS, IMAP4 and POP3 Email
  • Sync corporate calendar and contacts via CalDAV, CardDAV and LDAP
  • Connect to enterprise VPN: SSL (Juniper, F5, Cisco, Aruba, SonicWALL), L2TP, PPTP, IPSec
  • Configure WEP, WPA and WPA2 enterprise Wi-Fi, auto-join, or proxy settings
  • Configure profiles to be automatically removed at a certain date or after a given period of time
Applications

Applications

  • Provide secure access to corporate apps via the enterprise app catalog
  • Install, update or remove managed (internal/public) apps remotely
  • Integrate directly with the App Store to provision publicly available apps
  • Integrate with the Volume Purchase Program to purchase business apps
  • Restrict native apps like Siri, App Store and blacklist publicly available apps
  • Disable Passbook from appearing on a locked device screen
  • Set up compliance rules and actions if users download unauthorized apps
Content

Content

  • Upload and manage corporate documents via the Secure Content Locker
  • Distribute files over industry standard 256-bit SSL encrypted connections
  • Authenticate users and verify compliance before granting access to files
  • Ensure end users have up to date documents on their mobile devices
  • Restrict the end user’s ability to edit, share or open files in other apps
Monitoring

Monitoring

  • Set privacy settings that govern what device data is tracked or kept private
  • Capture detailed device information, including UDID, iOS version, model, etc.
  • Gain visibility into carrier network, signal strength, roaming status, phone call history and more
  • Locate iOS devices by enabling sound, GPS and cell tower triangulation
  • Query devices for up to date lists of profiles, apps and content installed
  • View data usage through Wi-Fi, cellular networks, and phone call history
Manage

Management

  • Clear a device passcode, perform a lock or wipe (enterprise/full) remotely
  • Enable or disable voice and data roaming settings
  • Set up a compliance engine with rules (policies) and automated responses
  • Send customizable messages to end user via Apple Push Notification Services
  • Allow users to clear passcodes, locate devices and more via a self-service portal
  • Remove corporate settings, access, apps and content by un-enrolling device

AirWatch Integration with Apple Configurator

AirWatch integrates seamlessly with Apple Configurator to enable IT administrators to efficiently deploy and manage scaled deployments of Apple iOS devices.

Prepare Devices

  • Prepare a single, central backup “image” to consistently mass configure devices
  • Install the AirWatch MDM profile as part of the configuration to enroll and manage devices
  • Configure and update corporate device settings and apps over-the-air in AirWatch

Supervise Devices

  • Supervise dedicated line of business devices that are shared among different users
  • Configure supervised devices in the Prepare process with an identical configuration
  • Install the AirWatch MDM profile as part of the configuration to silently enroll devices
  • Re-configure supervised devices after each use by reconnecting them to Configurator
  • Distribute public apps without entering an Apple ID on the device using Configurator

Note: Supervised devices cannot be synced with iTunes or Configurator on a different Mac other than the original Mac used to configure the device.

Assign Devices

  • Assign a supervised device to a designated user in your organization for corporate use
  • Configure and update corporate device settings and apps over-the-air in AirWatch
  • Back up user settings and app data, including new user-created data using Configurator