Enterprise Apple iOS Management

We provide complete mobility management solutions for iPhone, iPod touch and iPad enterprise deployments. Operating system versions supported include: Apple iOS 3, 4 and 5.

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Our Mobile Device Management, Mobile Application Management and Mobile Content Management solutions enable companies to manage corporate, employee-owned (BYOD) or shared Apple iOS devices throughout the entire mobile lifecycle.

Enrollment

  • Activate Apple iPad, iPhone and iPod devices wirelessly without iTunes
  • Support enrollment via the Simple Certificate Enrollment Protocol (SCEP)
  • Enroll devices via web portal, email, SMS or AirWatch agent in the App Store
  • Authenticate users via basic or Directory Services-based authentication (AirWatch supports AD/LDAP/Domino, SAML, tokens or proxies)
  • Register Apple devices in bulk or allow users to self-register their device
  • Define approved OS versions, models and max number of devices per user

In order to manage iOS devices, enterprises need to obtain an SSL certificate from Apple to be installed with the AirWatch software. This certificate enables secure communication with the Apple Push Notification service used for MDM. The process to generate an APNs certificate using AirWatch is quick, simple and free. Watch the video or download instructions on how to generate your APNs certificate.

Security

  • Enforce a complex passcode with history, expiration and grace periods
  • Enable hardware-based encryption by turning on data protection
  • Restrict the use of Siri, camera, Safari, other apps and functionality
  • Define browser settings, whitelist/blacklist sites, and kiosk mode
  • Detect compromised (jailbroken) devices and protect corporate assets
  • Set up compliance rules and actions if users download unauthorized apps

Configuration

  • Install and remove certificates for secure access to Email, Wi-Fi and VPN
  • Provision user credentials and settings for EAS, IMAP4 and POP3 Email
  • Sync corporate calendar and contacts via CalDAV, CardDAV and LDAP
  • Connect to enterprise VPN: SSL (Juniper, F5, Cisco), L2TP, PPTP, IPSec
  • Configure WEP, WPA and WPA2 enterprise Wi-Fi, auto-join, or proxy settings

Applications

  • Provide secure access to corporate apps via the enterprise app catalog
  • Install, update or remove managed (internal/public) apps remotely
  • Integrate directly with the App Store to provision publicly available apps
  • Integrate with the Volume Purchase Program to purchase business apps
  • Restrict native apps like Siri, App Store and blacklist publicly available apps

Content

  • Upload and manage corporate documents via the Secure Content Locker
  • Distribute files over industry standard 256-bit SSL encrypted connections
  • Authenticate users and verify compliance before granting access to files
  • Ensure end users have up to date documents on their mobile devices
  • Restrict the end user’s ability to edit, share or open files in other apps

Monitoring

  • Set privacy settings that govern what device data is tracked or kept private
  • Capture detailed device information, including UDID, iOS version, model, etc.
  • Gain visibility into carrier network, signal strength, roaming status, and more
  • Locate iOS devices by enabling sound, GPS and cell tower triangulation
  • Query devices for up to date lists of profiles, apps and content installed
  • View data usage through Wi-Fi, cellular networks, and phone call history

Management

  • Clear a device passcode, perform a lock or wipe (enterprise/full) remotely
  • Enable or disable voice and data roaming settings
  • Set up a compliance engine with rules (policies) and automated responses
  • Send customizable messages to end user via Apple Push Notification Services
  • Allow users to clear passcodes, locate devices and more via a self-service portal
  • Remove corporate settings, access, app and content by un-enrolling device

Generating an Apple APNs Certificate with AirWatch

  1. Create a CSR (Certificate Signing Request)
  2. Upload the CSR to the AirWatch Certificate Portal
  3. AirWatch will provide you with a signed CSR
  4. Upload signed CSR to the Apple Push Certificate Portal
  5. Create and download the APNs Certificate

Watch the video or download instructions on how to generate your APNs certificate.